Terms & Conditions
TERMS & CONDITIONS OF SALE
COMBINED ORDERS
PRICES
All prices are correct as of June 1st 2023 and are shown in GBP. The Unit Prices exclude VAT which will be added at the current rate. For the purpose of billing, the Pack Prices are also shown and these exclude VAT as clearly indicated. We reserve the right to make adjustments in the case of error or forces outside of our control.
TERMS
PAYMENT
We factor our invoices with Lloyds Commercial – payment is made directly to them and full details appear on your invoice. Pro-forma’s can be paid directly by credit or debit card, bank transfer or cheques made payable to Terrace and Garden Ltd.
MINIMUM ORDER / DELIVERY CHARGES
SCOTTISH HIGHLANDS & SCOTTISH ISLANDS
This applies to the following postcodes:
Scottish Highlands: AB30-63, DD8-10, FK8, FK17-21, IV10-39,IV57-63,PH4-17,TD15
Scottish Islands: HS1-9, IV40-56,KA27-28, KW1-18, PA20-88, P17-50, ZE1-3
For the following please see below:
Northern Ireland: BT1-94 Isles of Scilly: TR21-25 Isle of Wight: PO30-41
Channel Islands Isle of Man
ISLANDS, IRELAND AND EXPORT
Delivery charges will be quoted on request depending on size, weight and order value.
We would prefer to ship to your UK Mainland based forwarder in which case the UK Mainland rates apply. However, if this is impossible, then we will be happy to provide a quotation depending upon the size and weight of the order and your location in advance as rates vary wildly.
DAMAGES & SHORTAGES
Any damages/shortages must be reported in writing within 3 days of delivery.
ARTISAN STYLE
Due to the nature of the style and manufacturing process of our products, some items may have slight variations in shape, weight, size or colour..
CASH & CARRY / SHOWROOM
You are welcome to visit the showroom at Terrace & Garden – by appointment please.
ANY QUESTIONS?
In the UK, Casa Verde is handled exclusively by our distributor Terrace and Garden Ltd. If you have any questions about our Terms and Conditions or indeed any aspect of your order, please do not hesitate to contact them:
Terrace and Garden Ltd
Maces Farm
Rickling Green
Saffron Walden
Essex
CB11 3YG
T: +44 (0)1799 543 289 or 543 340
F: +44 (0)1799 543 586
Alternatively you can contact us directly by e.mail to: sales@casaverdeonline.com